Terms of Service
Effective Date: 8 May 2025 (Latest)
These Terms of Service (“Terms”) govern your access to and use of the Toy Coin website (www.toycoin.com.sg) and any associated services. By using our site, you agree to these Terms and our Privacy Policy. If you do not agree, please do not use our services.
Article 1: Definitions
- “Toy Coin”, “we”, “our”, or “the company” refers to Toy Coin and its authorized representatives.
- “User” or “you” refers to any individual or entity accessing or using the Toy Coin website and services.
- “Site” refers to all online properties operated by Toy Coin, including www.toycoin.com.sg and its subdomains.
Article 2: Scope and Changes to Terms
- These Terms apply to all users of the site. By using the site, you agree to follow these Terms.
- Additional terms and policies (e.g. Return Policy, Privacy Policy) are considered part of these Terms. In case of conflict, specific terms take precedence.
- We reserve the right to update these Terms at any time. Updated Terms will be effective immediately upon posting.
- Toy Coin is not responsible for any loss or inconvenience resulting from changes to the Terms.
Article 3: User Conduct
By using the site, you agree not to:
- Violate any laws or regulations;
- Infringe on intellectual property rights of Toy Coin or others;
- Use the site to defame, harass, threaten, or harm others;
- Interfere with the operation of the site or introduce malicious code (e.g. viruses, bots);
- Provide false, misleading, or outdated information;
- Attempt unauthorized access to our systems or user data;
- Use the site for unauthorized commercial purposes.
Article 4: Privacy
All user data is handled in accordance with our Privacy Policy. By using the site, you consent to the collection and use of your information as outlined in that policy.
Article 5: Orders and Purchases
- Placing an order constitutes an offer to purchase. We reserve the right to accept or reject any order at our discretion.
- Orders are only confirmed when you receive an order confirmation email.
- Toy Coin may cancel orders due to stock issues, pricing errors, fraud detection, or policy violations.
- Once shipped, the order is considered fulfilled and binding.
Article 6: Pricing and Product Info
- Prices are shown in Singapore Dollars (SGD) unless otherwise stated.
- We strive for accuracy, but errors may occur. If a price is incorrect, we may cancel or adjust your order.
- Prices are subject to change, including due to manufacturer updates or import cost fluctuations.
Article 7: Shipping
- Shipping costs are not displayed at checkout and will be invoiced separately after the item has been packaged for shipping. Customers will receive the final shipping quote based on parcel size, weight, and destination.
- All shipping fees must be paid before the order is dispatched.
- Once an order has been shipped, any changes to the delivery address must be handled directly with the courier.
- Toy Coin is not responsible for shipping delays, customs clearance issues, or failed deliveries caused by courier or third-party logistics services.
Article 8: Returns & Defects
- Users must report defective or incorrect items within 3 days of receiving the order.
- Items must remain unopened and in original condition to be eligible for return.
- Toy Coin will assess each case and determine the appropriate solution (replacement, refund, or store credit).
- For out-of-print items, replacements may not be possible.
- Items reported after 3 days are not eligible for service.
Article 9: Product Availability & Liability
- Product availability is not guaranteed. Orders may be canceled if stock is unavailable.
- Toy Coin strives for accurate product descriptions but makes no warranties about their completeness or accuracy.
- We are not liable for any loss or damage arising from use of the site or its contents.
Article 10: Site Content and Updates
- Toy Coin may modify, remove, or update site content at any time without notice.
- We make no guarantees regarding the accuracy, completeness, or reliability of the information provided.
Article 11: Service Interruptions
- We may suspend or terminate site access temporarily or permanently in the event of:
- System maintenance or security checks
- Natural disasters or emergencies
- Third-party service interruptions
- Other unforeseen technical or operational issues
- We are not liable for any loss resulting from service disruptions.
Article 12: External Links
- Links to third-party websites are provided for convenience only. We are not responsible for the content, accuracy, or availability of linked sites.
- Any link must open the Toy Coin site in full-screen and not within a frame.
- We reserve the right to remove any link at our discretion.
Article 13: Intellectual Property
- All content on the site (images, text, logos, etc.) is the property of Toy Coin or its licensors.
- You may not copy, use, or distribute site content without written permission.
- Users who breach this policy accept full responsibility for legal or financial consequences.
Article 14: Indemnity & Limitations
- Toy Coin is not responsible for any indirect, incidental, or consequential damages.
- Users agree to indemnify and hold harmless Toy Coin from any claims arising from their misuse of the site.
Article 15: Legal Compliance
This agreement is governed by the laws of Singapore. Users agree to comply with all applicable regulations.
Article 16: Jurisdiction
Any disputes arising from these Terms shall be submitted to the exclusive jurisdiction of the courts of Singapore.
Article 17: Contact
All official communications will be made via email or posted on the site.
For inquiries, please contact: enquiry@toycoin.com.sg